The Association was the first in the Country to introduce this unique type of service which, at the time, was new and untested. However, with foresight and enormous effort in acquiring the best advisers, the service has proved to be a great success that to this day, this type of service is being acknowledged and copied by every employee’s trade union as well as other employers’ organizations in the Country and regarded as essential to their very existence.
This service can simply be referred to as ‘doorstep’ industrial relations service, with a personal touch. The effectiveness of such a service is of course the convenience. Manned by experienced Industrial Relations Advisers whom are based in the principal centre of Ipoh, Kuala Lumpur and Kluang and duly supported by Headquarters’ Advisers, this service is widely accepted and well appreciated by our members.